Riding the Bus - Rider Rules

  • Allow others to exit before boarding the bus. 
  • Let the bus driver know if you need assistance boarding.  All buses have lifts or ramps to assist  riders who have difficulty using stairs.  Have your bus fare ready and pay the fare using one of the methods below:
    • Cash: Deposit exact change in the fare box.  Bills and coins are accepted, US currency only.
    • Bus Pass: Punch or Unlimited Route Pass
  • Remain seated and wear your seatbelt when the bus is in motion.  This includes children.
  • Wear shoes.
  • Wear headphones when playing any audio device.
  • Respect other people's space and keep your hands to yourself.
  • Keep all shopping bags under your control, on your lap or at your fee, so seats are available for all riders. A limit of 3 bags should be observed.
  • DO NOT eat, drink or smoke aboard any transit vehicle.
  • DO NOT hang or swing from the bars in the bus or hang anything out the window.
  • DO NOT bring anything dangerous on the bus such as weapons, fireworks, vehicle batteries or flammable liquids.
  • DO NOT disturb others with loud or raucous behavior, profanity or offensive odors.
  • DO NOT bring an animal aboard unless it is a service animal or in an FAA approved carrier.
  • Check for all your belongings (including any trash) before leaving the bus.
Safety First!
  • Please keep all bags and parcels with you at all times while using TranGO services and facilities.  We are not able to hold or watch your bags.
  • Remain seated with your seatbelt fastened at all times when the bus is in motion. If the bus is full and you need to stand, always hold a handrail.
  • Report abandoned bags and parcels, and any suspicious or illegal activity to your driver or other TranGO employee.
  • TranGO drivers are friendly and willing to help, but if you have any questions, please ask them when the bus is not moving.
  • A transit bus is not a school bus. Never cross in front of the bus! Wait until the bus has pulled away, and use a designated crosswalk.
  •  If you will be removing a bike from the bike rack, always let the driver know as you get off the bus.
  • Strollers and shopping carts must be secured and safely stored before travel commences.
  • To ensure their safety, young children must be in your care and control at all times.  
  • When attempting to access service at locations other than posted stops, please  do not enter the roadway.  Flag the bus, and the driver will pull over when it is safe to do so.

RIDER'S GUIDE